Concierge Assistant
Responsibilities
- Welcome guests at the main entrance with the greeting appropriate to the time of day
- Assist arriving and departing guests by opening and closing car and taxi doors
- Timely delivery of guests’ luggage, messages and any other items for delivery within the property
- Assist guests with heavy packages, coats, suitcase, etc. courteously and quickly, before having to be asked
- Maintain presence in the lobby as an ambassador of the hotel and brand, offering exceptional service to the guests
- Be familiar with all hotel facilities, hours of operation and current promotions
Requirements
- Related experience is preferred
- Fresh graduates with passion in Concierge field are welcomed
- Good in English, Mandarin and Cantonese
- Capable to work independently with multi-tasking ability
- Enthusiastic and pleasant personality
- Solid knowledge about the local area of Hong Kong, including attraction, activities, restaurants, entertainment facilities etc