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Booking Details
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Front Desk Associate

Responsibilities

  • Provide professional and efficient check-in for arriving guests with hotel standard and paying special attention to any special room requests
  • Conduct hotel or room tour when necessary
  • Execute all cashiering procedures with accuracy and support all postings, corrections, rebates, currency exchange, paid outs, etc. with proper documentation
  • Update guest information into the system, ensuring all required information are obtained and recorded properly
  • Maintain complete knowledge of hotel features, services, operations hours, restaurant concepts, etc
     

Requirements

  • Minimum 1 year of relevant working experience
  • Excellent customer services skills
  • Solid written and verbal communication skills
  • Proficiency in Cantonese, English and Mandarin
  • Excellent organizational and multitasking skills
  • Ability to maintain a positive, friendly attitude under high pressure situations
Application Until 31/05/2024
Year of Experience 1
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