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Our values of Heritage, Integrity, Excellence, Care, Passion and Creativity guide us as we create enriching experiences for our guests and an enjoyable workplace for our team.

From implementing sustainability initiatives to protecting cultural heritage and supporting local communities, we are passionate about fostering culture of care and support for the environment we operate in.


Sustainability Targets

We are committed to Sino Group’s Sustainability Vision 2030. This includes the goals the following goals:

  • By 2030, achieve a GHG emission reduction of 30% from our 2012 baseline (covering the common areas of 51 properties under our management) 
  • By 2022, reduce single-use plastic consumption by 50% across all business lines from our 2017 baseline
  • By 2030, achieve a renewable energy generation of 8,000,000 kWh from the 2012 level
  • By 2025, 60% of seafood served at the Group’s hotels will be purchased from sustainable sources


Sustainability Initiatives at The Fullerton Hotel Sydney

Sustainability initiatives that have been implemented at The Fullerton Hotel Sydney include:

  • Partnering with OzHarvest, a not-for-profit organisation that is Australia’s leading food rescue organisation. The Fullerton Hotel Sydney donates unused produce and surplus banqueting foods to OzHarvest which reduces food wastage in landfills and feeds those in need
  • Over 60 percent of our food including produce, meat and fish is locally sourced. The Fullerton Hotel Sydney strives to support suppliers in the community by using quality local products at our outlets and events
  • Installing recycling bins in our kitchens and offices. This initiative empowers staff to consider their use of resources and reduces waste being sent to landfills
  • Partnering with Stationery Aid to establish a paper pen recycling program. Our biodegradable pens are collected and distributed to school students who need educational resources
  • Facilitating the use of electric vehicle charging stations for our guests during their stay 
  • Implementing the use of paperless check-in and check-out for our guests. This creates a streamlined experience for our guests and reduces the amount paper waste
  • In 2024, The Fullerton Hotel Sydney committed to the Sydney Single-Use Platinum Pledge. The hotel has committed to phasing out eight single-use items throughout its guestrooms and operations
  • Replacing single-use plastic items in the guestrooms with alternative wheat-based bathroom amenities